David Sloan is User Experience Research Lead for The Paciello Group (TPG). He has spent the past 15 years as a researcher, educator and consultant, helping people to create great digital products and services that can be used by as many people as possible, regardless of disability. He joined TPG in 2013, having previously worked at the University of Dundee’s School of Computing, investigating innovative ways to enhance the digital user experience for older and disabled people.