Service Design in a Startup (how it sometimes works) : perspectives from a service designer and a developer

Key takeaways
  • You will experience what it's like to include your customer in a feature build.
  • You will see when it makes more sense to start with a prototype of your feature and how prototyping can be a form of exploring and researching your customer's point of view.
  • You will experience what it looks like to converge and diverge during feature development.

In this workshop, participants will experience how to include your customers whether you're designing a new feature or making a usability improvement.


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