Confessions Of A Rookie [Delivery] Manager

For the last 10 years I have been either a team of one or been responsible for the day-to-day tasks of one or two other testers, but by the time Øredev rolls around I'll have been big-M Manager of not just a Testing team but of the Support one as well. On two different continents just to make things interesting. The learning curve has been rough at time and some of the things I have tried have worked, while others have not. This will be a no-holds barred look at what I have learned over the past year to help others not make the same mistakes and to steal from my successes.