A Venn Diagram of UX & Software Testing

The team needs to build a product. The team readily recognizes the testers need to work with the developers but the same team often doesn’t consider that the testers also need to work with the UX staff. Often the UX staff is tucked away in a different part of the office, working with multiple teams and yet, rarely working directly with the testers. Why? How can testers review a product without a good understanding of the design? Testers need closer access to UX and UX would benefit from working directly with the testers. Karen highlights specific design areas where UX and testing pair well. She offers ideas on how UX and testing benefit each other for a better overall product.

This talk looks at seven areas that illustrate the overlap between testing and UX.

1. Browsers
2. Mobile
3. Accessibility
4. Personas
5. Personalization
6. A/B testing
7. Navigation