In Oredev 2011, a young energetic man, Pradeep Soundararajan, opened Twitter during his talk and showed the audience how they could use Twitter and social media to understand what users really want versus what they were given. He keeps coming to Oredev to tell stories of how he walks the talk. He has transformed the idea from using social media to understand users to using what the users say to help Engineering and Business make powerful important decisions. He is going to demo his tool and show you how testers and other stakeholders are going to become more powerful influencers on projects. The power of user is such.