Seeing is Believing: Not Seeing is Asking 1 Million Questions

Teams that find they no longer trust each other generally do so because no one actually knows what is going on. What is being completed? What is really stalled? Are we really building the right thing? What is a Product Owner? Who is our customer? Not surprisingly, wallowing in confusion is not a great way to build trust.

Jim Benson will show how teams that do not visualize their work and control their work in process will fall into misalignment by design. He will also show how to avoid this and why it works psychologically.