With a background in Engineering, Joshua works with organisations to improve flow and develop products users love & teams love building. He has broad experience in many sectors having worked with executives and teams at Apple, Credit Suisse, DFID, Ericsson, Maersk Line, Mergermarket, Pearson, Starbucks, TUI Travel and Vistaprint.
Joshua's work at Maersk Line has become a popular case study for the application of Cost of Delay, improving prioritisation and flow across large portfolios. It has been referenced in a number of books, including the best-selling “Lean Enterprise – How High Performance Organizations Innovate at Scale”.
He writes occasionally at Blackswanfarming.com