Denise R. Jacobs is a Speaker + Author + Creativity Evangelist who teaches techniques to make the creative process more fluid, methods for making work environments more conducive to creative productivity, and practices for sparking innovation. Denise is a regarded expert in Web Design and is an industry veteran with over 16 years of experience. She is the author of The CSS Detective Guide, and co-authored Smashing Book #3 and Interact with Web Standards.