Carmen is a recognized national and international expert on intelligence analysis, strategic thinking, diversity of thought, and innovation and intrapreneurs. She is the co-author of the book: Rebels at Work: A Handbook for Leading Change from Within. Her story as a heretic and change agent at CIA is featured in Wharton School professor Adam Grant's bestseller Originals: How Non-Conformists Move the World. From 2005-2007 Carmen was a leader on diversity issues at the CIA, serving on equity boards at all organizational levels. She was the ﬁrst CIA executive to conceptualize many IT applications now used by analysts, including blogs, online production, collaborative tools, and Intellipedia.