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Speaker: Steven "Doc" List

Steven List (generally known as “Doc”) is currently a principal consultant with ThoughtWorks, with a career in software technology spanning three decades. Doc's long-term focus is on the core skills and strategies of management, leadership, team-building, and individual growth, and is an experienced presenter and public speaker, business and agile coach, trainer and workshop leader, and Open Space facilitator.



Reconciling what "they" want with what "we" want

Track: Realizing business ideas, thursday 16:40 - 17:30

Collaboration is too often considered in the small: collaboration between individuals, or within a team. The reality is that collaboration is at the heart of delivering value and achieving success.

In this session, we'll consider the work of authors including James Surowiecki ("The Wisdom of Crowds"), and Keith Sawyer ("Group Genius").  We'll explore techniques such as deep listening, the Margolis Wheel, Open Space Technology, and various means of making decisions and reaching consensus.  Further, we'll discover concepts including the Dreyfus learning model, the Tuckman group formation model, and the four stages of competence and dig into how they affect various forms and levels of collaboration. It's about the business and the world in which it exists.  Of course, that world is composed of people.

We'll look at questions such as:

  • Where does interaction design play?
  • When should we engage with our customers?
  • How do we reconcile the customer's/business's desire for things NOW and CHEAP and GREAT with technologists' desire to do things ELEGANT and FUN and EXTENSIBLE and...?
  • Who is really in charge?
  • Where is the line between getting our way, effective compromise, and giving in?

Facilitation Patterns & Antipatterns

Track: Collaboration, wednesday 10:15 - 11:05

Facilitation Patterns and Antipatterns

Facilitation skills are essential for anyone. In fact, everyone facilitates whether they know it or not! Do you work on a team, manage an organization, or otherwise work with others? The opportunity to facilitate will come up.

Steven “Doc” List will lead you to explore the common patterns & antipatterns that come up in facilitation, for the facilitator and the participants. We’ll have some fun by taking on roles, and exploring the behaviors that work and that don’t work. The session will include some time on specific activities and techniques that can be used for effective facilitation.


The first third of the session will be a short presentation about the fundamentals of facilitation, meeting participation, and behaviors, and an introduction to Doc’s Patterns and Antipatterns work.

The next third of the session will be spent in discussion/interaction. Attendees will be grouped randomly, and each group will hold a discussion. Before the discussion, each group member will be given a pattern/antipattern to represent, and they will be expected to behave as their pattern/antipattern in terms of motto, beliefs, behaviors, and characteristics. The rest of each small group will then be encouraged to identify each other group member’s pattern/antipattern by name at the end of the discussion.

Two discussion rounds will be held, with each group member being assigned two patterns/antipatterns in the second round.

This will be followed by large group discussion, specific stories of experience, and/or with discussion of how to deal with, encourage, discourage, or otherwise address that pattern/antipattern, whether exhibited by self (facilitator) or participant.

The remaining time will be spent reviewing specific activities that can be used to mitigate or moderate undesirable behaviors, and how they apply. Sources will include Agile Retrospectives by Diana Larsen and Esther Derby and Collaboration Explained by Jean Tabaka.

Example Patterns and Antipatterns

Note that more detail is available on my blog at

Antipatterns: Superhero (rescuing, caring), Professor Moriarty/Evil Genius (conniving, manipulating, conspiring), Gladiator (combative)
Patterns: Neutral, Guide, Curious George (asking, not telling)

Learning outcomes

•    Recognize patterns and antipatterns in meetings and facilitation
•    Apply some specific techniques to address antipatterns
•    Learn activities and techniques to use to facilitate meetings

Øredev founded by: Jayway

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