Developer Conference 8-12 Nov 2010, Malmö, Sweden
Track overview
Tuesday: NoSQL Day
Track: Keynote
Thursday
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Re-thinking IT
Pursuing an unquestioning belief in economy of scale, managers of
service organisations have industrialised their operations. Front- and
back-offices, glued together by IT systems are now the norm. But being
normal is not the same as being right.
John will outline the counter-intuitive truths, describe the systems
approach to organisational change and will argue for a different way to
develop IT that costs less and delivers more. Prepare to be challenged,
disturbed and inspired.
John Seddon
John Seddon is an occupational psychologist and management thinker credited with translating the Toyota Production System (TPS) for service organisations. John maintains the TPS is not a set of tools, but a different way of thinking about the design and management of work. ‘Lean’ as tools, he insists, is to completely miss the point and was something Taiichi Ohno (the architect of the TPS) argued against.
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