Session: Focusing Testing on Business Needs

Thursday, 15:40 - 16:30
Track: Test

Testers often forget that they are service providers whose role is to provide critical information to the project’s stakeholders. Testing must focus on business needs to add the most value and gain respect. Attend to discover communication techniques that will help testers connect with stakeholders and get them clamoring for more testing. Leave with real-world approaches for handling difficult conversations and project situations that will gain the respect of stakeholders.


- Understand your context- Learn what your stakeholders care about- Ways to build relationships with stakeholders- How to report valued information- Ways to engage management to gain support

Selena Delesie

A consulting software tester and agile coach, Selena Delesie has been managing and coaching on software, testing, and agile practices for a decade. She facilitates the evolution of good teams and organizations into great ones using individualized and team-based coaching and interactive training experiences. Selena is a contributing author to How to Reduce the Cost of Software Testing and an active speaker, participant, and leader in numerous associations and conferences. Follow Selena online at

Selena Delesie